FAQ's

CATEGORIES

GENERAL

  1. Are all your products natural and organic?

    We are committed to bringing in products that are truly natural and even better 100% organic. However, sometimes even the cleanest brand can't achieve this. There are situations where it is not possible to be 100% organic. Eg: water is not organic. So our focus will be to screen the products to find the cleanest and effective ones. Even better, if the brand has undergone strict scrutiny to get an organic certification eg: SOIL certification.

  2. What are the ingredients that we avoid?

    We steer away from parabens, sulfates (SLS, SLES), formaldehyde, TEA, DEA, mineral oil, PEG, silicones, phenoxyethanol, and phthalates.

  3. How do I know what is contained in the products?

    If you have sensitive/allergic skin or concerned about nasty chemicals, it is important to know exactly the contents of your skincare products. So we have listed all the ingredients of the products in their specific pages for your reference.

  4. What is the best way to read an ingredients label?

    The label lists ingredients from the highest concentration to the lowest. So you can see the ingredients list is where you can separate reality from marketing hype.

  5. What is the expiry of your products?

    Nourish: The expiry of the products is 30 months from date of manufacture.

  6. How long will my product last once I have opened them? DO they have a shelf life?

    Nourish: Each product features a ‘period after opening logo' on the packaging which tells you how quickly you should use the product. While it is usually 12 months, each product may vary. As such, we highly recommend that you check your product for specific instructions.

  7. Are your products safe for pregnant women to use?

    Nourish products are all safe to use during pregnancy. If you are pregnant, always check with your doctor or midwife before beginning any new skin care routine.

  8. Are V Philosophy's products genuine?

    We are the exclusive distributor of Nourish in Malaysia and we work directly with the principal.

WHY CHOOSE US?

We want to take care of you.


CURATOR

We source for and handpick high quality and effective products that are safe for use by everyone in the household.

ORGANIC

We are always looking for trustworthy products that satisfy our strict criteria because those little gems are worth it!

HONEST

We want to take care of you as best we can and that means #AskVPhilosophy is here to give it to you as it is.